I am updating my review from 5 stars to 2 stars. Despite being a loyal customer for over two years and having spent a significant amount at this shop, I was disappointed with my recent experience. When I went in a few days ago to purchase a suppressor and asked about a possible discount, I was met with an abrupt refusal from an older, overweight man. His refusal alone wouldn't have prompted me to leave this review, but the lack of courtesy or apology was disheartening. The dismissive attitude of the staff member, who didn't even acknowledge me, made me feel like the shop only saw me as a walking wallet. The only reason I might consider returning is because of the convenience of your location, as you are the closest gun shop to me, not because I enjoy the experience. Even the dog in the shop seemed more welcoming than you.What a shame, because the other man has always been polite and well mannered like a real gentleman.
Pleasant service, set up was completed as we waited. Lovely dogs gave a good welcome also. Parking a bit of an issue but if your car is not too low slung you can park out front (keeping the pavement clear of course:)
My brother introduced me to the guys @ A Branthwaite Gunsmiths and I wish he hadn’t, I spent a couple of hours in the shop initially looking at what they had to offer. They were very patient, and extremely helpful.. needless to say I came away with exactly what I wanted…
Bought a Glock 17 gen 5 (excellent pellet gun btw) last week from these guys and the service is just great. The prices are very competitive and the staff dead friendly, there’s even a super gorgeous dog 🐕 friend called Chester. All this on my doorstep.I’m a happy camper 😎
Visited the shop today and purchased an amazing air pistol. The level of service that I received waa fantastic. I will not hesitate to return and make future purchases. Fantastic shop and so friendly.Thank you to the gentleman that served me today .
Been using Branthwaites for years. Great customer service and very friendly.knowledgeable staff and always on hand to offer sound advice.Prices are very competitive and they'll always try to accommodate the best deal they can to suit you're budget.Me and my friends will continue to to purchase from Branthwaites and would recommend them highly.Thanks guys 👍
I took my AA S410 to Branthwaites'.Mark was most be helpful and carried out a full service, complete with full report. My air rifle is now spot on. Couldn't be more pleased. Many thanks for excellent service.
I have bought guns and ammo here for years good friendly staff especially Steve who works on Saturday ( He’s not paying me for saying that honest ) The only downside is parking you have to park on the pavement in front of shop .But good place to talk about shooting and get advice.
I decided to send my Hw110 to Branthwaites for full strip and service after hearing of them numerous times at my local range. Now I know what all the fuss was about.After a brief conversation to ascertain my requirements, the rifle was sent via postal courtier to Branthwaites.The service and tune where completed in a timely manner with excellent customer care throughout.On recieving the rifle back I hurried to the range to compare the pre and post service and tune results. I was and am still astounded by the magic that their specialist air rifle Gunsmith Mark had delivered back to me. He has indeed earned my respect and custom now and in the future re any air gun repair, service or other.Phenomenal repeated accuracy and 11.6 ft/lbs of power to satisfy any sub 12ft/lbs airgunners.You will not be disappointed, give them a call and the rest is Bullseye's.Thanks to all at A. Branthwaites Gunsmiths, especially Mark their resident Wizard.Ian Smith
Visited the shop last Saturday, Mark and Steve were super helpful, I got a cracking part ex on my existing gun and walked away with a very beautiful Weihrauch HW 100 KT, great people to deal with, nothing was too much trouble, even fitted my new scope, very happy👍
Enquired about getting a new model bsa and Jon couldn’t be more helpful and wasn’t trying trying to get you to buy more .. very relaxed place and order was super quick and communication was good .Will use again
Bought a Berretta pistol from the shop, used it for the first time on Sunday. After the first magazine it was unable to be used due to a fault. I returned to the shop on the Tuesday and showed them the issue. Without question the exchanged it.These gentlemen are so polite and professional it's a shame there kind of servicer no longer exists. I would recommend this shop every time.
I would highly recommend A Branthwaite Gunsmiths , very helpful and friendly, great customer service, thanks for packing my item so well and for the prompt delivery!
I recently purchased a tx200 hc from this gun shop. I have never visited this shop before , but I felt confident speaking to the staff regarding this purchase. I received the package on time and on inspection I found it to be exactly as described, it was a second hand gun and exceeded my expectations. I will use this company again when nessesary and am very happy to recommend them . I live 200 miles from Cheshire but if ever I find myself close in future I will definitely be calling in . Thank you for a great experience.
I recently bought a second hand air rifle from A Branthwaite and was very happy with my purchase. The shop had only just opened again after lockdown , but they still managed to provide a friendly and professional service. The rifle was sent via RFD transfer and it arrived on time, well packaged, with no issues at all. Would certainly purchase from here again.
Spot on shop, went in to buy an air gun later than I realized, a few minutes before closing, the chap couldn't be more helpful. I could tell he was a proper enthusiast. Good old fashioned service from a trusted business.
Absolutely fantastic service. I was after a couple of air guns, rang up and spoke to a gentleman called John who checked they were in stock and put both items to one side for me to collect. Once at the store I felt welcomed and the service was exceptional from John. I will definitely be returning in the future.
My old air rifle 45 years old hence I was due a replacement - Looking for full package, decent PCP gun, scope, silencer, bag, pellets, pump - After quite a search on line for the best value I chose Brathwaite's. I bought an Air Arms ultimate sporter at a very good price. Lowest I could find anywhere actually - travelled a fair way to the busy little shop - staff were very informative, explained, advised me on various matters and set the gun up for me. Thank you gents for you time and patience - I did have an issue with the pump which was resolve within 2 days - replacement hose posted - hence I have every confidence regards further support if ever needed - - highly recommended - Happy shooting - - -
Great friendly service also a good competitive price on an air rifle and scope which I purchased from this company. I would definitely recommend them for anything gun's and accessories.
Managed to find the air rifle I was after at Branthwaite's, out of stock online at all other online sellers glad I found the gun and they had a package deal on, sights and gun bag at a very reasonable price.Quick delivery to my local gun shop.Very happy.
Bought an air rifle and accessories from the shop today, great service, had everything I needed in stock. Mark was very helpful and knowledgeable, excellent professional advice, friendly & helpful, great value stock thanks. Highly recommended. Vic
I needed help sourcing and fitting a new scope for my old air rifle on a low budget. The staff were very professional and attentive, providing me with advice at a level I understood. My spend was not big, but the service was excellent. 5*
Hi well I have been going and buying guns from Arther's and shooting accessories for over 25years if not longer does that tell you something about Branthwaites friendly and good service
Absolutely great service form John , made an online enquiry yesterday around a new hw97 , got and email back confirming they had them in stock , called this morning and arranged to pick the rifle , great service in the troubled times 👍🏻
Brilliant and friendly yet totally professional attitude to my first new gun purchase. Thank you to Mark and colleague for making the purchase of my new Fabarm a great experience and appreciate the time you gave me. 5 ⭐️⭐️⭐️⭐️⭐️
All i know, is that its a friendly, family business, which do everything they can to support the customer. Ordered a new shotgun and had nothing but updates and good communications.
Check out Ammo prices, cheaper than some major companies.
Rare to find a solid customer service focused, family business.
This is now my local Gun Shop! Even if its not that local.
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0161 485 1199